Privacy Policy

How we collect, use and protect your information.

⚠️ This is a starting template, not legal advice. Because you handle sensitive financial data, have a lawyer tailor this to your jurisdiction (GDPR/POPIA/CCPA as applicable) before launch.

1. Overview

This Privacy Policy explains what personal information SellSide collects, how we use it, and your rights. We are committed to protecting your privacy and handling your data responsibly.

2. Information we collect

We collect information you provide directly — your name, email, company details, profile information, financial details you choose to add, uploaded documents, and messages. We also collect limited usage data (pages visited, approximate location, referral source) to improve the service.

3. How we use your information

We use your information to operate the marketplace, connect you with relevant members, verify accounts, process payments, provide advisory services, send service communications, and improve the Platform. We do not sell your personal information.

4. Sensitive & financial documents

Documents you upload (financials, legal paperwork) are stored securely and are only accessible to you and, where relevant for verification, our staff. We treat this information as confidential.

5. Sharing

We share information only as needed to run the service — for example, with payment processors (Stripe), infrastructure providers, and other members where you choose to connect or transact. We may disclose information where required by law.

6. Cookies

We use essential cookies for sign-in and preferences (such as your language), and privacy-friendly first-party analytics to understand usage. We do not use third-party advertising cookies.

7. Data retention & security

We retain your information for as long as your account is active or as needed to provide the service and meet legal obligations. We apply reasonable technical and organisational measures to protect your data.

8. Your rights

Depending on your location, you may have rights to access, correct, export or delete your personal information, and to object to certain processing. You can unsubscribe from marketing emails at any time via the Unsubscribe page.

9. Contact

For any privacy request or question, contact us via the Contact page.